Returns & Exchanges
At ESR, we stand by the quality of our tech accessories and offer a hassle-free 30-day return policy for all products in their original condition. Whether it is a fit issue or a change of mind, we are committed to ensuring you find the perfect electronic companion.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the electronics in their original packaging, ensuring all cables and manuals are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the returned hardware, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing